Please READ ALL our Q&A Terms and Conditions/FAQ
All questions marked with ** MUST be read before continuing to book!
GAME INFORMATION
How many players do I need to make a booking?**
We have a minimum of 6 Players required to make a booking as your booking will be private. Due to every booking we make being private (only your group will play against each other), if you arrive with less than 6 players, you will be charged for 6, the missing players will be charged at our basic rate of game type. We have a maximum of 40 Players for Paintball, 20 Players for Airsoft and 36 Players for LaserWar.
How old do you have to be to play?**
When should we arrive on the day?**
We advise that you arrive at least 10 minutes before your booking time to sign our 'Waivers' and 'Pick Teams'. Do not arrive late as you will get less time on the field.
How long do we have to play?
We make each booking for 2 hours. Before any player enters the playing zone, we have a full safety brief outlining all Hazards and Rules of the game. Airsoft runs multiple tactical games within the allocated time. With Paintball we play a minimum of x3 games depending on the paint packages chosen, with each game running 10-20 minutes each. Our LaserWar packages give the players x3 games ranging from 10 minutes to 20 minutes, with most times a 10 minute break between games.
Will we be playing with other groups?
Not at all. Your group will be split into two teams and play only against each other. This will keep the atmosphere friendly and gives you the opportunity to shoot your mates. We have 'Open Days' that will allow Airsoft and Paintballers to get involved and shoot a stranger.
Do you supply all the equipment?
Your Paintball/Airsoft Packages may include a safety mask, overalls, rental marker with the amount of paint/BB's you choose depending on package. We have available for hire: chest protectors, 'Man Bits' protector and gloves. You are more than welcome to bring your own equipment, but all guns will be put over our chrono to shoot a Max of 270fps for Paintball and 1.14 Joules using 6mm 0.20g Bio BB's for Airsoft. Our LaserWar packages include Tagger and Headband, Tactical Team Coloured Overalls can be purchased for rental @ $4 per overall.
What should I bring on the day?**
Is Paintball and Airsoft safe?
We use every safety precaution and every recommended safety feature available. By following the safety guidelines of correct and safe play, paintball or Airsoft are one of the safest team sports. Statistically Paintball and Airsoft is safer to play than golf, tennis or even a bush walk. Enough Said!
Does getting hit by a Paintball or Airsoft BB hurt?
Honestly, if the paintball splats or BB hits on your hard plastic mask, you won't feel a thing, however, if you get "marked" by a paintball or BB it may sting a little. When playing within the rules, the sensation is similar to getting snapped by a rubber band and will usually go away in a couple of seconds.
Will the paint wash out of my clothes?
The paintballs are made up of a non-toxic dye that is not supposed to stain, but we do recommend that you play in older clothes or if they are your "Sunday Best", wash them ASAP.
Can we bring our own Paintballs or Airsoft BB's?
Is there a safe place to store our valuable while we play?
Yes we do have containers to put your valuables in, which are stored inside our lockup. You definitely do not want to take mobile phones, watches or jewellery onto the field. All securing of valuables are at your own risk.
Can we bring our own food and drinks?
Yes, you may bring your own food and drinks, but we would appreciate if you could take ALL your rubbish away with you (rubbish bags can be purchased onsite @ $2 per bag), especially those large Pizza Boxes. If catering is needed, please contact us directly. We do have beverages available for purchase.
What is your BBQ use policy?
Our BBQ is free to use by all groups that have made a booking at the field. You will need to supply all BBQ utensils and cleaning products to keep the BBQ as clean as you found it. Please bring rubbish bag to take away your waste. We do have a small charge of $15 for utensils, rubbish bag and cleaning if you would like AKC to take care of the mess.
What is your alcohol and drug policy?**
Strictly NO alcohol OR drugs are to be consumed before or during your game....YES THAT INCLUDES all you blokes and lassies from Hen and Stag Parties, it ALSO INCLUDES everyone attending for team building, business games. Please do not be offended if we refuse you entry because you are under the influence of alcohol or drugs.
Do you have bathroom facilities on site?
Unfortunately with the Lindale Complex closing their public toilets we only have our "in case of an emergency" Portaloo, for number ones only - no number twos allowed. Please make sure that every player goes to the bathroom goes to the bathroom before arrival. There is a cafe in the Lindale Complex where the bathroom can be used for patrons of the cafe.
Is there a deposit required for booking?**
Yes, we require a $50 deposit to secure your booking which is credited back against your final payment on the day. Payment can be made online by continuing with your booking, or you can contact us directly here and pay the deposit online with internet banking.
What is your cancellation policy?**
Cancellations made 72 hours before the booking time, a refund of the deposit will be given. Cancellations made within 72 hours of the booking time, we will reschedule your game (no refund will be given) to a later date within the calneder year. A "No Show" will not receive refund of deposit or reschedule of game. Refunds will be given minus any incurred bank fees.
What is your rain policy?
Rain Policy? We play paintball rain, snow, hail or shine....although our Airsoft and LaserWar packages can only be played in relatively good weather. We will either upgrade the players to Regular or Low Impact Paintball, reschedule the game or cancel completely and give a refund of deposit (minus incurred bank fees). Please arrange for a covered venue for our Portable Field bookings.
What forms of payment do you accept?
We accept cash and card. Having an Eftpos machine at the field makes payments a breeze. We accept the major credit cards, Visa and Mastercard. There will be a 2.9% merchant fee charged to all credit card transactions.
I still have questions. What do i do?
Contact us directly if you have any questions, we don't bite. Our contact details are HERE
Can we bring our own Paintball or Airsoft Guns?
Absolutely, you paid for it, why not bring it down and use it. All markers will be put over our chronographs before heading out onto the field. Paintball markers will be set to 270fps Max and Airsoft 1.14 Joules with 0.20g 6mm BB's.
Are there any special conditions for the Paintball Karts?
YES
